Purchase Policy

This Purchase Policy sets out the terms applicable to the purchase of subscription plans on Remedicos, a platform operated by Kiara Caresworth Private Limited ("Kiara Caresworth", "Company", "we", "us", or "our"). By initiating a purchase on the Service, you agree to be bound by this Purchase Policy in addition to our Terms & Conditions and Refund & Cancellation Policy.

This Policy applies to all users who purchase or upgrade a subscription plan on Remedicos, whether through the website or the mobile application.

Remedicos currently offers four subscription tiers. The Free plan is available at no cost and provides access to two hundred (200) multiple-choice questions per month, with no access to Deep Sessions. The Starter plan is priced at ₹199 per month and provides access to fifty (50) multiple-choice questions and five (5) Deep Sessions per month.

The Super plan is priced at ₹999 per month and provides access to one thousand (1,000) multiple-choice questions and thirty (30) Deep Sessions per month. The Legend plan is priced at ₹4,999 per month and provides access to five thousand (5,000) multiple-choice questions and one hundred (100) Deep Sessions per month. The specific features and usage limits associated with each plan are as described on the Service at the time of purchase and are subject to change in accordance with Section 6 below.

All paid subscription plans on Remedicos are billed on a recurring monthly basis, commencing on the date of initial purchase and recurring on the same date each subsequent month, subject to variation for months with fewer calendar days. Your subscription will automatically renew at the then-applicable price unless cancelled prior to the renewal date in accordance with our Refund & Cancellation Policy.

You will be charged in advance for each monthly billing cycle, and the applicable usage limits for your plan will reset at the commencement of each new billing cycle.

All payments made on Remedicos are processed securely through Razorpay, a third-party payment gateway that supports a range of payment methods, including credit cards, debit cards, net banking, and unified payments interface (UPI) transactions. Kiara Caresworth does not directly store your complete payment card or banking details, and all such sensitive information is handled by Razorpay in accordance with applicable payment card industry data security standards.

You are responsible for ensuring that the payment method linked to your account remains valid and sufficiently funded to process recurring subscription charges. In the event a payment fails, Kiara Caresworth reserves the right to suspend or downgrade your subscription until payment is successfully completed.

By completing a purchase of any paid subscription plan on Remedicos, you expressly agree to be bound by our Terms & Conditions and our Refund & Cancellation Policy, both of which are incorporated by reference into this Purchase Policy. In particular, you acknowledge that all payments made towards a subscription are strictly non-refundable, as set out in our Refund & Cancellation Policy.

It is your responsibility to review the Terms & Conditions and Refund & Cancellation Policy carefully prior to completing any purchase on the Service.

Kiara Caresworth reserves the right to modify the pricing, features, or usage limits associated with any subscription plan at its sole discretion. Where such changes affect an existing subscriber, reasonable prior notice will be provided, and any price change will take effect from the subscriber's next billing cycle following such notice.

Continued use of the Service following a price change constitutes your acceptance of the revised pricing for subsequent billing cycles. All prices displayed on the Service are quoted in Indian Rupees (₹) and are inclusive of applicable taxes unless otherwise stated at the point of purchase.

Upon successful completion of a purchase, a payment receipt or invoice will be made available to you, either via email or through Razorpay's payment confirmation mechanisms, reflecting the amount charged, the plan purchased, and the applicable billing period.

You are responsible for retaining copies of such receipts for your own record-keeping or reimbursement purposes, including where your subscription is being claimed as a legitimate business or educational expense. Kiara Caresworth can assist with reissuing a lost receipt upon request, subject to reasonable verification of your account and purchase details.

Where a recurring monthly payment is declined or fails to process for any reason, including but not limited to insufficient funds, expired payment instruments, or restrictions imposed by your bank or card issuer, Kiara Caresworth or Razorpay may make reasonable attempts to reprocess the payment over a limited period.

If payment cannot be successfully collected within a reasonable period following the due date, Kiara Caresworth reserves the right to suspend your access to paid features and downgrade your account to the Free plan until a successful payment is made and your subscription is reinstated.

For any queries relating to billing, subscription purchases, or payment processing on Remedicos, please contact us at hello@remedicos.com, and our support team will assist you in a timely manner.