Last updated: July 10, 2026
Kiara Caresworth Private Limited ("Kiara Caresworth", "Company", "we", "us", or "our") is committed to protecting the privacy of users ("you" or "your") of the Remedicos website, mobile application, and related services (collectively, the "Service"). This Privacy Policy describes the categories of personal data we collect, the purposes for which we use such data, and the rights available to you in respect of your personal data.
By accessing or using the Service, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you should refrain from using the Service.
In the course of providing the Service, Kiara Caresworth collects certain categories of personal data directly from you and through your use of the Service. This includes your email address, which is collected at the time of account registration and used as the primary identifier for your account and for communication purposes.
We also collect usage data relating to your interaction with the Service, including but not limited to the questions attempted, subjects practised, session duration, scores achieved, and features accessed. This usage data enables us to operate, maintain, and improve the Service and to enforce applicable subscription usage limits.
Where you subscribe to a paid plan, payment-related information is collected and processed through our third-party payment gateway, Razorpay. Kiara Caresworth does not itself store your full payment card or banking credentials; such sensitive financial information is handled directly by Razorpay in accordance with applicable payment card industry standards.
Kiara Caresworth uses the personal data described above to provide, operate, and maintain the Service, including authenticating your account, tracking your subscription entitlements and usage limits, and personalising the questions and clinical cases presented to you.
We may also use your email address to send transactional communications, including account verification, billing receipts, subscription renewal reminders, and important notices regarding changes to the Service or to our policies. We do not use your personal data for third-party advertising purposes.
Aggregated and anonymised usage data may be analysed internally to improve the quality, accuracy, and relevance of our AI-generated questions and clinical case content, and to inform product development decisions.
Personal data collected through the Service is stored on secure servers, and Kiara Caresworth implements reasonable administrative, technical, and physical safeguards designed to protect such data against unauthorised access, alteration, disclosure, or destruction. Access to personal data within Kiara Caresworth is restricted to personnel who require such access to perform their duties in connection with the Service.
Notwithstanding the foregoing, no method of electronic storage or transmission over the internet is entirely secure, and Kiara Caresworth cannot guarantee absolute security of your personal data. Data is retained for as long as your account remains active or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Where you request deletion of your account, Kiara Caresworth will delete or anonymise your personal data within a reasonable period, except where retention is required for regulatory, accounting, or legal compliance purposes, in which case such data will be retained only for as long as strictly necessary for those purposes.
Kiara Caresworth engages Razorpay as its sole third-party payment processing partner to facilitate the collection of subscription fees. Razorpay processes payment information in accordance with its own privacy policy and applicable regulatory requirements, and Kiara Caresworth encourages you to review Razorpay's privacy practices independently.
Save for Razorpay, Kiara Caresworth does not share, sell, rent, or otherwise disclose your personal data to any third party for marketing or advertising purposes. We may disclose personal data where required to do so by law, regulation, or valid legal process, or where necessary to protect the rights, property, or safety of Kiara Caresworth, its users, or the public.
Kiara Caresworth does not engage any third-party advertising networks or analytics providers in connection with the Service, and personal data is not transferred to any party other than Razorpay for the limited purpose described above.
You have the right to access, correct, or update the personal data associated with your account at any time through your account settings or by contacting us directly. You may also request deletion of your account and associated personal data, subject to any legal or regulatory obligations that require Kiara Caresworth to retain certain records.
Where you have concerns regarding the processing of your personal data, you may raise such concerns with us using the contact details provided below, and we will make reasonable efforts to address your concerns in a timely manner. We will respond to legitimate requests within a reasonable timeframe, consistent with applicable law.
As the Service is intended for individuals who are either eighteen (18) years of age or older, or enrolled MBBS students regardless of age, Kiara Caresworth collects and processes personal data on the basis that users fall within one of these categories. Where an enrolled MBBS student under the age of eighteen uses the Service, personal data relating to that user is processed solely for the purpose of providing the educational functionality of the Service.
Kiara Caresworth does not knowingly collect personal data from individuals who do not meet the eligibility criteria set out in our Terms & Conditions, and any account found to have been created in violation of such criteria may be suspended or terminated.
Kiara Caresworth reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the features of the Service. Material changes will be indicated by updating the "Last updated" date at the top of this page.
Your continued use of the Service following any such update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data, please contact us at hello@remedicos.com. We aim to respond to all privacy-related enquiries as promptly as reasonably possible.